Meet Our Team

Medicare Providers
Registered with the Australian Health Practitioner Regulation Agency or AASW
Actively engaged in CPD and peer review to support their delivery of Telehealth
Working as part of a multidisciplinary team

FAQs

What is the standard gap fee?  The standard fee is $115 out-of-pocket (after a Medicare rebate), and bulk billing is limited to citing a current health care card.

Fees are due on the date of service and from Jan 1st 2025, or as per clinician preference, all sessions must be pre-paid as per our consent agreement.

Can I book an appointment on this page?  Current patients are invited to book subsequent sessions with their clinician below.  If you are not an existing patient of this service and book in below, your appointment will be cancelled pending an accepted referral from your GP.

How can new patients book?  Referrals are screened by Intake Triage for suitability for our service. On acceptance of a referral, we will contact the patient to offer an initial intake assessment and appointment. If you have not heard back 14 business days after sending your referral phone 1300 963 723 and leave a message requesting a check on the status of your referral and we will return your message.  We endeavour to notify referring GPs within 14 business days if we cannot accept a referral.

Can I request my preferred clinician?  Clinicians with current availability have this listed with their profile below. Referrals can be addressed generally to Emerge Psychology™ or to your preferred clinician.

Why isn’t this a free service?   As psychologists we love our work, and we wish we could provide treatment for free, but our ideals need to be balanced with providing you with an ongoing sustainable service and integrated comprehensive care.  Hence our fee (after the rebate) is $115 out-of-pocket, and bulk billing is limited to citing a current health care card. Our research indicates that our fees are in line with industry standards and well below the recommended fee of the Australian Psychological Society.  If you can find a comparable service that is more affordable, please let us know the details.